Q&A

WHERE CAN I FIND AND ORDER RONECK ITEMS?

Roneck items are EXCLUSIVELY sold on www.roneck.com

RONECK.COM PAYMENT OPTIONS

Payments can be settled with credit/debit cards or upon delivery of the item.

RONECK.COM SHIPPING INFORMATION

International Shipping is available.

You may receive your order in 10 to 30 days.

WHEN EXACTLY WILL I RECEIVE MY ORDER?

Once you complete your order, the estimated delivery date is 3-6 weeks during the pre-order stage and 7-14 days if the item is in stock inside Lebanon.

WHAT IS A PREORDER PHASE?

The Pre-order phase is the phase prior to the production phase.

Once a predefined number of orders is accomplished, the production phase starts.

The Pre-Order phase can take between 3-6 weeks.

Items in Pre-order phase are mentioned in the item description.

CAN I CHECK ORDER STATUS OR TRACK SHIPPING?

You can check your order status by sending an email to orders@roneck.com along with your order number received when the order was placed.

CAN I RETURN MY PRODUCT?

You can get a refund and return your product only if approved upon by our phone representatives.

In case the product is refused once delivered by Liban Post, your name will be added to our Black List, declining all orders not payed in advance.

CONTACT US
t: +96181788837
(Available on weekdays between 10 am and 6 pm)
e: orders@roneck.com

Need fast help?
send us a message on the Live Chat at the bottom of the screen

BECAUSE YOU DESERVE THE BEST

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VISIT

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